Essay on Proper Etiquette and Interview Skills - 4152 Words

Proper Etiquette and Interview Skills Business Etiquette Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. People may feel that if you cant be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!) Being a good conversationalist To be a successful conversationalist, you must also believe that listening is power. Because our society places so much emphasis on speaking as the way†¦show more content†¦So what you say (the words you use) and your tone of voice become much more important, as does your ability to listen and respond. The words you use on the telephone should be positive. Use words like challenge, solution, success, we, I, our, your, opportunity, can, good, between assignments. Avoid words like cant, wont, dont, havent, unsuccessful, failure, problem, bad, unemployed, retired, fired. Stand while doing a phone interview. Smile into the phone. The tone of your voice should be clear and enthusiastic. Dont sound disinterested, mumble words or be monotonous in your tone. Dont chew gum, smoke or eat during phone interview. Get your thoughts in order. Be prepared to tell the prospective employer why you want the job, and why you are qualified for it. Use the opportunity to gather more information about the opening and the company. Do your homework. Take time to conduct preliminary research on prospective employers. This will allow you to ask targeted questions during your conversation and give you a competitive edge when it comes to securing an opportunity to interview in person. Be prepared. Create a hot sheet for every job for which you apply, and keep it close to the phone for easy accessibility. Your list should include the name of the hiring authority, questions you want to ask and points youd like to make during the interview. Also, have a copy of your resume on hand. Speak formally. Approach the phone interview with the sameShow MoreRelatedSocial Bullying And Cyberbullying1088 Words   |  5 Pages â€Å"†¦there is obviously something wrong with the bully, from a lack of manners to an over-inflated sense of self to a bad situation in their own lives,† (Getz). Yes, cyberbullying is what happens when the youth are not educated on the proper forms of digital etiquette such as â€Å"If you hav e nothing nice to post, don’t post it at all!† It is important to understand the riskier, more impulsive behavior that is behind every teenager with access to the Internet. Quarrels online are not the same as they wouldRead MoreGraduation Speech : Students, Faculties, Families And Friends961 Words   |  4 PagesLeadership Launch graduates, welcome! We stand here today in celebration of new leaders in the CSM community ready to embark a lifelong journey of leadership. We began this program eight weeks ago curious and with a willingness to improve in our leadership skills. During the first week, we learned our top five leadership strengths, self awareness and self confidence as leaders. Through these, we learned how to use our strengths to form our identities and become great leaders. The second week focused on individualRead MoreJob Application Essay971 Words   |  4 Pagesthrough. While it is easy to think it all culminates into that long-awaited job interview, you actually have things to do even after the interview is over. The ball is still in your hand as well and you should consider typing a few emails to take agency of your job hunt. A follow-up email is a good idea right after the interview. It shows that you have enthusiasm for the role – you didn’t just come to the interview and then forget about it – and it provides you with a one last chance of making aRead MoreNonverbal Communication in the World of Business1072 Words   |  5 Pagesappearance. Facial expressions play a big role in nonverbal communication. First, facial expressions are used to emphasize specific words or phrases when people are talking. According to Susan Heathfield, â€Å"No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person† (Heathfield). In a business industry, when an employer is looking to hire someone, the employer would usually see how the future employee reactsRead More Conducting Business in India Essay1654 Words   |  7 Pagesof India, new challenges are affecting both the quantity and quality of work for the majority of women in India (Dasgupta, 2003). Many traditional skills such as agriculture, handicrafts, and materials made by handlooms have become mechanized. The skills of these women have been undermined by machinery and they must look into other trades and skills to ensure their usefulness. The jobs that are increasing in availability are low-paying, part-time, and exploitative jobs which are easier to obtainRead MoreBusiness Skills For Life Has Taught Me Many Important Life Skills1495 Words   |  6 Pages Business skills for life has taught me many important life skills. We have covered career planning skills such as making a resume or cover letter and completing a job interview. It has also taught me the value and importance of a budget and how to make one. Another life skill that we talked about was the different ways to save money. An important topic in society today that we covered was consumer credit since the accumulation of credit cards and credit card debt is becoming an epidemic in AmericaRead MoreAssignment On Writing Job Application Materials940 Words   |  4 Pagesjob search. The first is to â€Å"do a self-inventory,† which involves answering questions about you and your goals for work. Next is to â€Å"learn about the employers,† which requires research on where you would like to work to prepare for the application/interview process. Following that is to â€Å"prepare a resume and job application [cover] letter† to which you will submit to potential employers, and the final step is to â€Å"prepare a portfolio† (Markel, 2012) if needed and necessary for the position you’re applyingRead MoreEnglish 111 Evaluation Essay623 Words   |  3 PagesSuccessful College Writing Textbook is the textbook used for the English 111 course. This textbook had great sample essays because they showed useful examples of transition words and phrases. These sample essays also gave a guideline for writing a proper essay. The diagrams in the textbook were extremely sufficient. The diagrams were of the outline of a certain essay. These were remarkably helpful when mapping out an essay. These sample essays and diagrams of outlines were excellent samples of writingRead MoreBusiness Etiquette3296 Words   |  14 PagesBusiness Etiquette As your career progresses, you develop skills which are respected and expected, professional etiquette. Professional etiquette builds leadership, quality, business, and careers. It refines skills needed for exceptional service. Whether you are an executive or just starting out, a seminar in Professional business etiquette, nationally and internationally will definitely be beneficial to you. Without proper business etiquette, you limit your potential, risk you imageRead MoreReflection On Time Management1300 Words   |  6 PagesFinal Reflection In RE102 I learned a lot of valuable life skills in a wide variety of areas. We covered the important topics of communication, decision making, conflict resolution, time management, stress management, resumes, online self, healthy relationships, and sexual assault/consent. From general tips to the more serious issues such as sexual assault, this class has prepared me for many important life situations. Specific to NCSSM, skills such as stress and time management will help me be able

The Pluralists View on Media Ownership Essay example

The Pluralists View on Media Ownership The majority of the pluralists would argue that the public have the power to resist the media and have the ability to use the media and have an input (air their views) rather than be controlled by the media. They also believe that we can affect the media because we live in a democracy thus enabling us to choose whether we decide to read a paper or watch the BBC news and therefore have a minority influence. To some extent pluralists believe that the media responds to public demand rather than the public responding to media demands [by this I mean if the public want to know about a certain story then the media is likely to provide a story, however it can be†¦show more content†¦With pluralists believing in a democracy they believe that anyone can change what they want and if linked to the media, the public can air their views whenever they want to. However through another theory Marxism it can be argued that even if someone from the working class can express their view, the re will always be someone higher up than that person (bourgeoisies) who will have more power, control and influence on what is expressed in the media. Without a great deal of cash its also harder for proletariats to sustain an opinion in the media without having the wealth the bourgeoisies possess. Supporting the claim from Post-modernists that the media is in fact not controlled by bourgeoisies or anyone is that the media can be titled as free in which the majority of views can be expressed before any real censorship is concluded and the only censorship that can be used is if the media owner decides that the story or view is unsuitable to broadcast. However this view can cross over with the post-modernists view on anything goes. Comparing both Marxism and post modernism one can argue that with the majority of views being aired nowadays [e.g. Robert Kilroy Silks article on terrorism] anyone can put across a view yet the higher up you are in the hierarchy the more likely your view can be expressed due to one possessing more power to manipulate and control the media. Another factorShow MoreRelatedEssay on Diversity and Society and Diversity in the Meda789 Words   |  4 Pagesand Society and Diversity in the Meda The media is an integral part of modern day society, our lives can be shaped by it, and our views can be a product of the medias influence. Society is greatly diverse in terms of views, class and ethnicity, this diversity is reflected in the media. Pluralism is a sociological theory that acknowledges media diversity. Pluralists believe that the media offers a wide range of views to cater for various groups in society, and itRead MoreThe Effect of Shared Culture of Journalists on the Selection and Presentation of News737 Words   |  3 Pagesthrough a selective process which is controlled by media professionals such as journalists correspondents and editors. Agenda setting, a theory created by Stephen Lukes, sees how journalistrs select news that is projected through the media. Agenda setting also sees bias in the media, which is most commenly dominated in the political broadcasts. The Glasgowuniversity media group agree with the use of agenda setting in the media and use it in their research. When looking atRead MoreMedia Studies1668 Words   |  7 PagesSLLS1005 Essay 1: Course: Introduction to Media Studies (Media and Society) SLLS1005 Word Count: Two opposing views on the role of media in society have thus far dominated media studies: the Marxist and liberal-pluralist perspectives. 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Originating from his book Power: A Radical View by political theorist, Steven Lukes, who highlighted the existence of three dimensions of power; Pluralism, Elitism, and Marxism. Elitism focuses on how power is concentrated, Pluralism focuses on how power is distributed while Marxism focuses on class conflict and economic power (Barry, 2016). The purpose of this essay is to establish the variations between these dimensions but also identifyRead MoreLevels and Spheres of Business Power1726 Words   |  7 PagesCompare and Contrast Marxist, Elite and Democratic Pluralist Theories of Power. Classical Elite theories were developed by Pareto and Mosca, to some extent as a critical response to Marxism, but have also been very significantly modified by theorists such as C.W. Mills. Marx’s theory of the ruling class states that, basically, the Bourgeoisie are an economically dominant class in that their ownership of the means of production in capitalist society gives them power over decisions affecting productionRead MoreKarl Mannheim : An American Sociologist Essay1118 Words   |  5 PagesMannheim was a German sociologist, who worked as a professor at Frankfurt University and C. Wright Mills was an American sociologist, originating from Texas. Both sociologists believed that power being held by a small group of elites was dangerous. Their views on what could happen differed, Mannheim feared a dictatorship and Mills a garrison state. Thus, they critiqued modern society and the power that could be held within the government, military, and big businesses. Rationality and democracy did not meanRead MoreLukes Three Dimensions of Power4807 Words   |  20 Pagesabsentee land-owners, local elites, and corrupt union leaders. His analyses is based on Lukes three-dimensional understanding of power from his book Power: A Radical View. Gaventa applies the three notions of power to the politics of inequalities in the Appalachian Valley and, while demonstrating the inadequacies of the first or pluralist approach and the merits of the second and particularly the third dimensions, asserts that the interrelationship and reinforcing affect of all three dimensions isRead MoreAlevels Sociology3511 Words   |  15 Pagespre-programmed into them, but after living alongside the animals for a period of time they are socialised to ignore these emotions. The case study above is part of a wider debate known as the ‘nature vs. nurture’ debate. This discussion has two opposing views, with sociologists on one hand and socio-biologists and biologists on the other. Genetics plays a large part in this argument. Sociologists believe that both boys and girls start off with the exact same set of emotions and feelings, but boys areRead MoreSociology A2 Revision 2012 34479 Words   |  18 Pagesï » ¿ Unit 3 exam: Wednesday 13th June, am Unit 4 exam: Tuesday 19th June, pm Easter Revision: tbc A2 Syllabus: AQA Sociology GCE (new specification) Unit 3: Mass Media (SCLY3) Worth 20% of your final A Level Written paper, 1 hour 30 minutes 60 marks available Unit 4: Crime and Deviance with Theory and Methods (SCLY4) Worth 30% of your final A Level Written paper, 2 hours 90 marks available Timetable Use your revision checklists to draw up a timetable for revision leading up to the exam. Make

The new graduate Free Essays

The new graduate nurses (NGN) are faced with various issues and challenges especially in their first year of nursing practice. The period of transition from a student to a graduate nurse is a demanding period that is filled with new experiences and there are several concerns and factors that can affect the transition process. The research into the issues has recommended some strategies that can be utilised to ease the transition process from being a student to a professional practicing nurse. We will write a custom essay sample on The new graduate or any similar topic only for you Order Now Exhaustion, reality shock and time management are some of the actors and issues that the new graduate might encounter during their first year in their career. There are several recommended programs, which have been developed to address the issues that influence the transition period such as mentoring, support networks and time management planners. This essay will discuss in detail the range of issues, as well as the strategies and resources to facilitate the adjustment to the new role of a new registered nurse. Romyn et al. 2009) states some factors that influence the transition period from a student to a graduate nurse and how quickly newly graduate nurses are able to emonstrate mastery of their new role including personal qualities of the individual registered nurse such as age, previous work experience, maturity and aspirations. It was found that students who have worked as nursing assistants seemed to do better in their role as they had early hands-on experience. Other factors in clude the quality of educational preparation received during their pre-registration nursing program and the period of clinical experiences. Also, the duration and quality of transition programs for new graduates which is provided by institutions of employment, the ttitudes and behavior of the more experienced nurses in employing institutions as well as the demands been placed on the registered nurse in clinical situations (Chang Daly, 2012). Fink, Krugman, Casey and Goode (2008) found that the transition of graduate nurses from a student into a professional practice setting is a concern, which is long- standing and widely recognised as a period of stress, reality shock and role adjustment. This is often due to the fact the students are been observed by a nurse when performing clinical tasks. Once the student graduates, they experience reality shock, when they try to adjust to their new role. Reality shock is a term used to describe a gap between what the students are taught to expect, and what is actually experienced during their early stages of work and often the shock occurs when the new graduate nurses discover it difficult to integrate the knowledge obtained in the university into their daily protessional practice. Moreover they discover there is a theory- practice gap as the theory they have been taught in lectures differs to the theory required in a clinical setting (Vieira da Silva et al. , 2010). Duchscher (2008) states that the discrepancies between what graduates understand s nursing from the real world of delivery of health care service compared to their education leaves the new nursing graduates with a sense of groundlessness. The nursing environment moves the new graduates away from the nursing practice adopted in their educational process towards a more productive, efficient and achievement-oriented context that places importance on institutionally imposed social goals which leads to role ambiguity and internal conflict. Duclos-Miller (2011) identified that role stress, role overload and role ambiguity all contribute to transition issues. Role stress is the incongruence between perceived xpectations, role and achievements, which occurs due to the status change from a student to graduate nurse. Furthermore, difficulty experienced from the challenges of the new role, such as lack of consistent and clear information about the behavior expected from them, lack of clearly specified responsibilities, lack of confidence, as well as coping with the beginning level of competence as a registered nurse (Duclos- Miller, 2011). Role ambiguity is the lack of information needed for role definition and behavior that is expected in their new role, which includes the psychological, social aspects of role performance. Whereas, role overload includes learning of new roles, difficulty with time management and prioritising task. Also other stressors include the feeling of not being competent, encountering new procedures and situations, fear of making mistakes due to increased workload and working with experienced staff nurses that are unwilling to assist (Duclos-Miller, 2011). West, Ahern, Byrnes and Kwanten (2007) indicate that the new graduate nurses may have not worked full-time in the past; given that graduate nurses begin their career with a full-time Job can lead to exhaustion. It was discovered that shift work leads to esynchronisation of physiologically determined circadian rhythms which has a major psychobiology effect and it is commonly perceived the effects of shift work contribute to graduate nurses attrition rate. The NGNs often have a high level of stress due to disturbed sleeping patterns, as they find to adaption to shift work or rotating work hours difficult. Eventually, it leads to feelings of lack of Job satisfaction, exhaustion and spending of less time with their friends and family, which can eventually could lead to burnout (West et al. 2007). Dyess and Sherman (2009) found that new graduate nurses expressed concerns bout their ability to delegate and supervise other nurses or unlicensed assistive personnel as they felt unprepared to deal with any type of conflict, they tend to avoid any type of situation rather than confront the situation, as they felt unequipped to explore to conflict professionally. Another issue encountered by the NGN is the ability to communicate witn physicians and other members ot the multidisciplinary team ot which interactions with physicians were a source of anxiety and stress. Moreover, the lack of professional confidence that new graduate may feel can be heightened, when nother professional expresses disgust or uses a gruff tone. This is a safety issue because a sense of insecurity can contribute to the NGN avoiding contact with the physician, unless a patient experiences an extreme physiological decline (Dyess Sherman, 2009). Morrow (2009) states that most graduate nurses experience horizontal violence in their first year of practice, they felt undervalued and neglected by other nurses and experienced rude and humiliating verbal statements and unjust criticism. The most common form of horizontal violence was in form of psychological harassment, which ncludes intimidation, exclusion, and innuendos. The cumulative impact may lead to absenteeism and frustration that may lead to the consideration of leaving the nursing profession (Morrow, 2009). In order for the factors and issues that surround the transition from a student to a graduate nurse to be addressed, certain strategies needs to be implemented that can ease the transition period. An Important strategy that can be implemented to assist the graduate nurses to assimilate into a professional working environment is a graduate program. It will aid to build the confidence of the new graduate nurse hrough the provision of support and mentorship during their period of adjustment, and assist the new nurse to assimilate into the hospital environment, think critically and problem solve which will allow the graduates to deal with obstacles encountered in patient care and prepare them for a lifelong learning and also help them in the integration of theory to practice (Davey Vittrup, 2009). The creation of formal preceptor and mentorship is an effective strategy to facilitate a successful transition. A preceptor is an assigned role in which a capable employee assists with the development and orientation of the new graduate; they are usually esponsible for evaluation and supervising the work of the preceptee. However, a mentor actively supports the graduate nurse with personal and career development, personal support, counseling and acceptance. Also, they help the novice nurse to raise their confidence and recognise their limitations. In addition, mentors help novice nurses in setting realistic goals by recommending appropriate courses of action (Ellis Hartley, 2012). NGN require resources and information that are designed to facilitate their adjustment in a clinical area, which will enable them to gain skills and knowledge to perform satisfactorily in their Job. Resources such as an orientation program involves the induction of a NGN to the organisational mission and vision statement, as well as an introduction to the procedures and policies related to nursing activities such as medication administration. An appropriate orientation and induction program will ensure that a NGN can safely plan and conduct patient care. In addition, with an appropriate orientation program the NGN is aware of the overall culture of the hospital, which can make the NGN to teel accepted and part ot a team in a clinical environment, which can promote overall positive outcomes with workplace atisfaction of the NGN (Burgess D’ Hondt, 2007). Effective strategies that enhance the time management skills which is one of the above mentioned issue for new graduates are to arrive to work much earlier, avoiding distractors such as focusing on issues of co-workers, assess patients to note if any extra supplies will be needed to carry out clinical procedures, keeping shift record on track and to chart during the shift and not at the end of the shift and prioritise task to be performed (Booth, 2011). However, to prioritise task the novice nurse needs to learn how to delegate. First, to enhance the skill the nurse should consider how others have delegated to them, consider their body language when delegating by maintaining eye contact, being pleasant and leave any room for suggestions, but ensure they are not intimidated by writing a list of task and posting it at the nurses station, it leaves little room for a misunderstanding (Cherry ; Jacob, 2008). How to cite The new graduate, Papers